Yellow.ai’s dynamic automation platform (DAP) is built on multi-LLM architecture that is continuously trained on billions of conversations for scalability, speed, and accuracy. Powered by Generative AI, the platform can automate customer and employee experiences across channels while significantly reducing operational costs.
Voice AI Agents Transform customer support using dynamic voice AI agents, providing immediate and accurate responses in any language across various queries — from support requests to product inquiries and purchases. Optimize cost savings, accelerate time-to-market, and ensure superior customer experiences anytime, anywhere.
Conversational Service Cloud With Yellow.ai's conversational service cloud (CSC) solution, enterprises can deliver real-time support to their customers by automating routine queries and intelligently transferring complex queries to human agents. Enterprises can boost customer satisfaction and agent productivity by delivering a 24*7 instant, omnichannel customer support experience with 60% reduced operational cost and faster ROI.
Benefits
24/7 multilingual support across channels Effortlessly connect your customers and employees with our dynamic AI agents on 35+ text and voice channels to effectively resolve queries in 135+ languages, streamline operations and boost satisfaction
AI-enabled agents for effective query resolutions Yellow.ai assists agents with Generative AI enabled auto-response, ticket summarization, and customer 360 insights to help agents provide personalized customer experiences and contextual resolutions.
Monday: | 7:00 AM - 7:00 PM GMT+7 |
Tuesday: | 7:00 AM - 7:00 PM GMT+7 |
Wednesday: | 7:00 AM - 7:00 PM GMT+7 |
Thursday: | 7:00 AM - 7:00 PM GMT+7 |
Friday: | 7:00 AM - 7:00 PM GMT+7 |