The Deepgram Language AI platform is delivered via an easy to use API. Create accurate, usable transcripts at Enterprise scale. Audio intelligence features include; topic detection, entity detection, redaction and summarization — Full feature list.

Highlights

• Transcription (STT)

  • 20x faster: Transcribe in real-time or an hour of pre-recorded audio in about 12 seconds.
  • <300ms latency: The fastest real-time transcription speeds for human-like conversational AI experiences, real-time analytics, and enablement.
  • >90% accuracy: Deepgram leads the industry with most accurate models in market across use case categories.

• Understanding Features — Summarization, Sentiment Analysis, Language Translation, Speaker Diarization, Filler Words, Language Detection - And more…

• Custom Model Training — Deepgram supports customer specific custom model training to ensure your model works to meet your business objectives.

Try Deepgram for Free ($200 in credits) Genesys with Deepgram Integration Guide

Questions? Email: genesys@deepgram.com