• Contact center agent desktop application designed as a cloud-based software product with an efficient user interface.
• Fuels exceptional customer experiences with better data and automatic Dynamics 365 Activity creation.
• Enable quality and speed while keeping the focus to be on the customer.
• Enhance your contact center agents’ experience with a unified view of Dynamics 365 and Genesys Cloud omnichannel interactions.
• Improve efficiency by reducing interaction handling time.
• Automate customer information delivery to an agent through intelligent screen pops with information that already exists on the interaction.
• Minimal effort to implement.
• Easy to support with an Agent Guide, Admin Guide, and support from TTEC Digital included.
• Productized solution with software that stays up to date.
*15% discount is applicable for opportunities signed by 12/15/2023
Monday: | 7:00 AM - 7:00 PM CST |
Tuesday: | 7:00 AM - 7:00 PM CST |
Wednesday: | 7:00 AM - 7:00 PM CST |
Thursday: | 7:00 AM - 7:00 PM CST |
Friday: | 7:00 AM - 7:00 PM CST |