ISV AppFoundry Partners are enabled the following capabilities on additional capabilities AppFoundry:
- Vendor Profile: A vendor profile consists of Sales, Support and other general company material useful for a customer to reach out to the ISV application vendor.
- Listing Editor: Vendors can make edits to any existing linked to their vendor profile. Edits must still be submitted to the AppFoundry Team to be reflected on AppFoundry.
- Usage Dashboards: These dashboards show a vendors total customer count, customers usage by app by region and individual subscriptions of customers. Statistics are provided by the AppFoundry Usage API's.
Vendor Enablement
ISV AppFoundry Partners may request access to the App Usage dashboards by emailing appfoundry@genesys.com and provide the following:
- Organization (Org) ID
- To find your Organization ID, log into Genesys Cloud and go to Admin->Organization Settings. Under the "Organization Details" tab expand the "Advanced" area to see and copy your Organization ID.
- Region of Org
- We can determine the region if you send us the URL you use to log into Genesys Cloud.
Step 1 - Enabling Users for AppFoundry Vendor Management
Genesys AppFoundry vendor access is controlled via Genesys Cloud authentication. If you do not have a user account in your Genesys Cloud development org then you’ll need to contact the administrator of your Genesys Cloud org, for the org provided above, and have them create a user account for each user that will need to manage your AppFoundry vendor profile and listings. To add a new Person please refer to these instructions: Add a User.
After the users have their accounts, they will need to have the proper permissions assigned to manage the AppFoundry vendor content. We are suggesting that a Genesys Cloud administrator go to Admin->Roles and create a new role named “AppFoundry Admin”. To add a new Role please refer to these instructions: Add a Role.
To the new "AppFoundry Admin" role, add the the following permissions:
- appFoundry > vendor > All Permission
- appFoundry > vendor > Add
- appFoundry > vendor > Delete
- appFoundry > vendor > Edit
- appFoundry > vendor > View
- appFoundry > appUsage > All Permissions
- appFoundry > appUsage > View
Note: If these permissions do not exist in your org then the org has not been enabled for Vendor Enablement as described above.
Once the role has been saved, that new role will need to be applied to users that should be able to manage your AppFoundry content. Go to Admin->People and for each user that should have access to manage your AppFoundry profile and listings you will need to edit the properties for that user and under the Roles tab you’ll need to make sure that “View All” roles is selected and assign the new “AppFoundry Admin” role to that user. After you do that, the user will be able to log into the AppFoundry site using their Genesys Cloud credentials and they will see a “Vendor” menu to manage the profile and listings. To assign a Role to a User: Assign Roles
Step 2 - Create a Vendor Profile Creating a Vendor Profile provies Genesys Sales, Resellers and Customers with important company information on you as a Genesys ISV. In addition it links your profile to the ability manage your AppFoundry Listing. To get started go here.
*Note: Please let us know after you have created your Vendor Profile by notifying us at appfoundry@genesys.com so that we can link your listings to that profile.
Step 3 - Listing Management AppFoundry ISV Partners are able to make edits, updates and submit changes to an existing listing on AppFoundry. To get started go here.
Note: If you see no listings to edit, then you either haven't created your Vendor Profile or you have notified us of that fact so that we can link your listings to your profile
Step 4 - Usage Dashboards AppFoundry ISV Partners with ISV Applications are provided with Usage Dashboards that provide subscription information about their ISV Applications. To get started go here.