English

Develop the Integration

Development of the Integration&nbsp

Before you can list something as a available for purchase on the AppFoundry, that something has to exist. You should have developed your baseline integration to Genesys Cloud prior to submitting your approval to list that application on the marketplace. If you did not do that, then now is the time to get it done.

There are essentially two kinds of integrations that are candidates for listing in the AppFoundry:

  1. Premium Client Application: The Premium Client Application Example will be provided for AppFoundry Partners for development.
  2. Genesys Cloud Embeddable Framework (GCEF): AppFoundry Partners will use the example GCEF provided here using localhost or Private GCEF detailed here. During the development phase AppFoundry Partners will not be provided with unique Genesys Cloud Products, Permissions or Licenses. These are reserved for approved Premium Applications Only.
  3. Client Applications: AppFoundry Partners will use the Genesys Cloud feature called Client Application, which is a default integration type within Genesys Cloud.

Review Criteria&nbsp

Once development of your integration with Genesys Cloud is complete, please schedule a development review meeting with the AppFoundry Team. During this meeting the AppFoundry Partner will be responsible for the following:

  1. Full working demonstration of integration with Genesys Cloud
  2. Commercialization discussion
    1. The AppFoundry Team will guide the AppFoundry Partner through our monetization models (Usage or Metered) and submission requirements. This will include discussion about potential parts within the Genesys Parts Catalog.
    2. If Premium Client Application - The automation of the installation will be required to be demonstrated during this meeting or in a follow up meeting. Submission will not proceed until the automation efforts are complete and approved by the AppFoundry Team.
    3. If Premium Client Application - Usage Type, the enforcement of Genesys Cloud Licensing of your application will need to be demonstrated. The importantance of license enforcement can not be understated.
    4. A separate meeting may be scheduled to discuss Genesys Parts Creation.

Upon approval, the AppFoundry Team will request for the AppFoundry Partner to provide all required listing details. AppFoundry Partners should be emailed to the AppFoundry Team Listing Review Request. Listing requests will be reviewed for accuracy, then published to the AppFoundry marketplace website. If the AppFoundry Partner is approved and ready to submit immediately for Premium the AppFoundry Team will supply the AppFoundry Partner with a Genesys Cloud Organizations in each region the AppFoundry Partner is sellable.