Opportunity Report Details 
- Opportunity Name: Name of the opportunity in our system associated with the subscription.
- Opportunity Stage: The stage of the opportunity above. EX: Qualification and Initial interest, Discovery and Solution Alignment, Value Validation, Negotiate and Close, Closed Won Pending and Closed.
- Offering Detail: Offering details of the opportunity. EX: Genesys Cloud Trial, Amendment, etc.
- CSM: Name of assigned Genesys Customer Success Manager.
- Sale Type: Direct or Indirect Sale
- Opportunity Region: Assigned region of the customer. EX: APAC, EMEA, etc.
- Opportunity Owner: Name of the Genesys sales employee that owns opportunity.
- Sold to Country: Customer’s Country
- Opportunity Type: Type of Opportunity. EX: New Logo, Existing Business – Expansion, Existing Business – Cross Sell, Existing Business – New Line of Business, Existing Business – Migration.
- Opportunity Sub Region: Grouping based on Business Size & Company line of Business/Group. EX: Mid-Market East, Government, etc.
- Opportunity Owner Email: Email of Opportunity Owner/Genesys Sales Rep.
Account Details 
Account Name: Customer/Partner’s name Account Type: Partner or Customer Account Sub Type: Type of partner/customer account. EX: Marketing Alliance, Service Provider, Referral Partner etc. Account Owner: Name of the Genesys sales employee that owns the account. Account Owner Email: Email of Genesys sales employee that owns the account. Sold To/Business Partner: If applicable, name of business partner that the booking was sold through. Licensing Analyst: Name of assigned Genesys Licensing Analyst Address: Customer/Partner’s Address Phone: Customer/Partner’s Phone Number